Government service design
Designing the Digital Dealership Registration interface
Digital Dealership Registration (DDR) is a ServiceOntario initiative focused on the automotive dealership registration process. My work connected interface design, user needs and technical requirements.
- Role
- Senior UI Architect
- Focus
- Automotive dealership registration
- Deliverables
- Wireframes and clickable prototypes
The design challenge
The project required interface decisions that aligned dealership registration needs with project requirements. The published designs show registration information, verification, payment, receipts and permit-related states; they are design artifacts rather than evidence of a complete production journey.
My contribution
As a Senior UI Architect, I created wireframes and clickable prototypes to guide development of the DDR platform. I worked with developers, product managers and stakeholders to align the designs with user needs and project requirements.
Approach and documented outputs
Prototyping, collaboration and usability testing supported revisions to the interface. The case study preserves the original published screens and external prototypes. The separate interactive demonstration illustrates UX principles locally; it is not the original government application.
Outcomes and evidence
The documented outputs are wireframes, clickable prototypes and design revisions informed by user feedback. No verified transaction-time, adoption or business-impact metrics are available here, and usability findings are not reconstructed from the screenshots.
Project masthead
Original ServiceOntario project artwork, retained as published. Open the viewer to inspect the source at its original resolution.